"BEWARE
One of your coworkers is a thief and so completely lazy that they stole my sandwich. They stole a HOMEMADE sandwich. Who steals food in the first place? And honestly, who steals a non-packaged product? Do you really want something someone else handled?
From now on, I suggest everyone sneezes on and profusely licks their food prior to bringing it to work.
I know I will.
Karma will find you."
Pretty much all of us will exhibit some form of passive-aggressive behaviour in our lives: it's defined as a "passive, sometimes obstructionist resistance to following authoritative instructions in interpersonal or occupational situations. It's the kid who gets dressed so slowly for school so that he misses the bus; the co-worker who spends more time fabricating excuses for not working than the job would have taken in the first place; or the partner who sets themselves up as the innocent victim of your excessive demands and constantly plays the martyr. It might even show itself in the form of the little sandwich note above.
Passive-aggressive behaviour becomes a problem (especially for other people) when it becomes the standard way to deal with all aspects of an individual’s life. The reality of the passive-aggressive (PA) personality is that, unless you react exactly how they demand, they will deem you hostile and you'll be cast into the role of antagonist. If you want a mind-boggling example from the dating world - have a listen to this answering machine message from some guy named Dimitri who's just gotten a phone-number from a woman in the street ... (Seriously…take the time, it's particularly special). However, the true passive-aggressive only really starts to hit their stride when it comes to the masterful art of leaving snide notes. There is a huge collection of such notes, usually photographed in situ, on http://www.passiveaggresivenotes.com/, a website dedicated to the art of passive-aggressive behaviour.
In the interests of complete transparency, I will reluctantly admit that, way back in the mists of time, I once left a snide note on the windscreen of a car whose owner had so successfully parked his car in the world’s smallest space next to mine that it needed about 20 forward/reverse manoeuvres to extricate myself. My note was less than eloquent and used terms such as “Why don’t I bring a can opener next time”. I’m not proud of it, but the incident did make me think carefully of other’s reactions in the future when I started to park in tight spots in the city.
So why am I raising passive-aggressive behaviour? Well, let’s take a look again at the definition: “passive, sometimes obstructionist resistance to following authoritative instructions in interpersonal or occupational situations.” The emboldened emphasis is mine (obviously!). It is a common behaviour seen when organisations are undergoing change. As members of HR, we have a choice. Provide a balanced, reasoned view to staff and leaders alike of the journey on which the business is embarked ensuring behaviours are managed appropriately or allow passive-aggressive behaviours to proliferate. HR has a key role to play in ensuring the success of any transition and, when it comes to behaviours, we can both set and maintain the example.
All the best,
Jim